Privacy Policy

Effective Date: November 30, 2025

Last Updated: November 30, 2025

1. Introduction

Welcome to CalmSphere Massage House. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment or consultation
• Fill out contact forms on our website
• Subscribe to our newsletter or communications
• Communicate with us via email or phone

This information may include:

• Name and contact information (email, phone number, address)
• Appointment preferences and scheduling information
• Health information relevant to massage therapy services
• Payment information (processed securely through third-party providers)

2.2 Automatic Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your appointments
• Provide and improve our massage therapy services
• Communicate with you about your appointments and our services
• Send you marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Comply with legal obligations and protect our legal rights
• Improve our website and user experience

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection: To protect the rights, property, or safety of CalmSphere, our clients, or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to processing of your personal information

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

CalmSphere Massage House
Email: [email protected]
Phone: +380 352 12 34 56
Address: вул. Грушевського 22, Тернопіль, Ukraine

13. Your Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.